What You'll Do:
Criteo is seeking a highly motivated and experienced professional to join the Account Strategy, US Growth team as a Senior Director/Vice President, reporting to the MD, US Growth. This key role will be responsible for leading our Growth Account Strategy team, relationships and business throughout the US region. As we evolve our business in 2023, we will continue to build strong client relationships and create new ones in Criteo.
The role includes but is not limited to the following responsibilities:
You lead your team:
to actively upsell/cross-sell to a wide variety of existing advertisers within our Growth Segment in The US
to be committed to finding the optimal advertising solution for each client
to ensure a high level of customer retention. You implement tangible and concrete actions to improve customer satisfaction across the team
to drive strategies that support adoption, continued satisfaction, product expansion, customer advocacy, whilst reducing churn
You develop the team to reach financial targets and hold responsibility for reporting, forecasting, building and implementing processes.
You partner closely with the Customer Support, Campaign Management and Field Operations teams to understand strengths and challenges in the operational support of the client accounts to create best practice solutions to continually enhance our customer experience delivery.
You also work with these teams to develop strategies to significantly increase self-service adoption amongst our client base to make sure your teams can focus on the clients’ strategy and improve efficiency overall.
You maintain senior relationships with clients to influence client strategy and act as a leader in problem-solving in case of any significant issues.
Your interest in sales and the digital economy enables our clients to expand their business with Criteo’s latest advertising products and solutions.
Your understanding and interest of online media combined with your client solutions know-how shape how our existing businesses grow.
Who You Are:
A very strong track record of experience in sales leadership in revenue management roles. Management experience of managing people managers is also required.
Experience managing teams, attracting and retaining talent, and cultivating a talent pool
Experience with strategic thought leadership, with the ability to drive sales excellence and operational aptitude and improve operating models
Ability to influence, communicate, and drive change across cross-functional partners at all levels of management
Experience managing a team of managers and lead with our values; open, together, impactful
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform. At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.
Why Join Us :
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We will set you up for success and empower you to have a meaningful impact in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.
The US base salary pay range for this position per year is: $193,040 - $280,516
Certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.