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Account Strategist, Retail Media

  • Hybrid -
    • Seoul, South Korea
  • Commercial
  • Permanent - Full Time

Account Strategist, Retail Media

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Job ID: r17013

What You'll Do:

Criteo is in search of an organized self-motivated Retail Media Account Strategist, to join our Enterprise Monetization Team in Seoul.

You will be supporting our Key Account business, with an exciting and growing product within Criteo’s product suite. You will be responsibility for the day-to-day relationship with our clients, ensuring we are meeting their goals, and being a pivotal part of growing these partnerships. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.

The ideal candidate must have the ability to drive strong business results, deliver outstanding customer experience and industry leading insights; lead and coordinate a virtual team with our supporting functions (Analytics, Technical Solutions, Creative Services); develop strong client relationships and deeply understand their business, anticipate future challenges and bring innovative solutions.

  • Drive yearly/quarterly/monthly Account plan with advertisers, addressing risks and opportunities

  • Provide top level strategic account management to client to ensure retention and satisfaction

  • Develop and maintain strong partnerships with clients establishing as trusted consultant at all levels, including C-level

  • Advise on client’s digital strategy and educate advertisers on Criteo’s technology across channels and devices

  • Run virtual teams internally to ensure that these key clients have the resources they need to deliver growth.

  • Optimize accounts to improve performance for the advertiser and action growth opportunities to maximize revenue

  • Aggressively grow revenue and track retention of clients and/or agencies, negotiating additional budgets along with upselling new Criteo’s products

  • Analyze a wide range of performance metrics and KPI’s to identify personalized solutions on a client level and make sure client goals are reached (ROI, ROAS, Revenue…).

  • Proactively identify and suggest new processes toward enhancing Criteo’s service

  • Drive and lead internal account management related initiatives with strong collaboration from cross-functional teams including technical solutions, analysts, creative and products

  • Create personalized proposals and deliver presentations to clients on a monthly and/or quarterly basis

  • Win intensive sales by meeting client face-to-face frequently and building great relationships with all the stakeholders

  • Planning and executing the strategies and tactics to consistently hit revenue and margin targets. This value sales role requires nurturing relationships while operating efficiently and effectively

Who You Are:

  • At least 5-7 years proven experience in direct client relationships in online performance media for ecommerce players or brand agency experience. Expertise in Retail, or Consumer Brand verticals is highly preferred.

  • Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention.

  • Growth Mindset. Ability to be pro-active and seek out opportunities; Operate as a team player and foster collaboration; Have a broad vision; Tenacious and flexible; Eager to develop and learn; Dare to challenge the status-quo!

  • Ability to assess and resolve advertiser/agency issues encountered in the role and up-sell new products

  • Strong interpersonal and communication skills, with persuasive verbal and written communication expertise

  • Technical knowledge of site tagging, ad serving, and ad ops would be an advantage.

  • BA/BS university degree

  • Fluency in English and Korean

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!

Flexible Work

We believe flexibility and trust are key to building work around your life, and not the other way around. So, you should be free to choose where you work best. Whether you prefer the office or the comfort of your own home, we committ to providing seamless working conditions for all.

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Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

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Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

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Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Our culture
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Meet our Criteos in South Korea!

We enjoy quite a nice fame in South Korea, where the internet and advertising industry are inherently part of people's daily lives, matching their fast-paced lifestyle. By teaming up with the country's top local mobile and web companies, we have established Criteo as one of the leaders in the industry.

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