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Technical Account Manager

  • Hybrid -
    • London, United Kingdom
  • Commercial
  • Permanent - Full Time

Technical Account Manager

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Job ID: r17174

What You'll Do:

This role will specifically focus on developing and expanding our technical support for media trading DSPs, connected to the Infrastructure system Bidswitch. The role requires autonomous activity and an ability to project manage multiple initiatives at once, whilst keeping an open line of communication between extended internal teams. A prime candidate will be able to take an idea from inception to completion while providing analysis of what the potential outcome will be and how we can most effectively achieve goals.

  • Communication and presentations of technical capabilities of existing, new and potential future product concepts.

  • Thinking creatively to leverage existing features and products to solve unique client problems.

  • Gather comprehensive client feedback on revenue driving features and deliver that information internally.

  • Generate new feature ideas based on client feedback and present them for internal review. Maintain a revenue focus on these projects.

  • Collaborate with internal client teams to build partnerships and service day to day client needs.

  • Formulate specific client plans to increase overall trading and SOV

  • Day to day management of client technical focus communications and initiatives.

  • Provide insightful analysis of trading patterns to grow partnership relations, client performance and revenues

  • Champion client initiatives internally and provide the business rationale and technical overview of their efficacy.

  • Develop and refine strategic technical solutions and analysis to maximize revenues from existing clients trading through Bidswitch

  • Lead deep-dive analysis and technical consulting for clients with a focus on growing partnership relationships, client performance and revenue.

Who You Are:

  • 5+ years of client facing experience, preferably in the ad technology space

  • Proven experience in account management, consultation and complex technology solution roles

  • Organizational, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally

  • In depth knowledge of the OpenRTB specifications

  • Strong data analytical skills and ability to troubleshoot from a data driven perspective

  • Proven project management and organizational skills

  • Excellent communication and presentation skills with a proven track record of developing relationships at engineering, commercial and CxO levels

  • Ability to explain technical concepts to non-technical audiences

  • Ability to work with a geographically and functionally spread organization

  • Deep technical background in Ad serving, Media Trading, RTB, Audience or related

  • Ad Tech development is highly desirable

  • Knowledge of SQL, Excel, Tableau, Datastudio or related data analytical tools

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!

Flexible Work

We believe flexibility and trust are key to building work around your life, and not the other way around. So, you should be free to choose where you work best. Whether you prefer the office or the comfort of your own home, we committ to providing seamless working conditions for all.

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Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

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Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

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Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Our culture
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Meet our Criteos in the UK!

In the UK, our presence isn't limited to one physical office as you can work from different dynamic hubs located across the country. This is yet another example of our flexible approach to work! Our Criteos there can enjoy the freedom to work from anywhere while collaborating with talented professionals worldwide. Join our team to shape greater career opportunities in the UK's vibrant tech landscape!

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