Job ID: r19167
What You'll Do:
Criteo is seeking an experienced Senior Technical Writer to lead the revamp of its client-facing technical documentation, primarily focusing on Retail Media. This role will be responsible for crafting clear, accurate, and engaging documentation for API integrations, JavaScript implementation guidelines, and other technical resources that enable seamless client adoption. As a key contributor, you will work closely with product managers, engineers, and customer support teams to create and maintain high-quality technical content.
Key Responsibilities
- Overhaul and improve existing client-facing technical documentation.
- Develop clear, concise, and user-friendly guides for API integration and JavaScript implementations.
- Collaborate closely with product managers, engineers, and client-facing teams to ensure accuracy and alignment with client needs.
- Establish and maintain a structured content framework, ensuring consistency and scalability.
- Enforce best practices for technical writing, content structure, and information architecture.
- Gather feedback from clients and internal teams to continuously refine documentation quality.
- Ensure all documentation meets high editorial and technical standards, enhancing clarity and usability.
Who You Are:
- Proven experience as a Technical Writer, with a strong portfolio showcasing client-facing API documentation and JavaScript integration guides.
- Fluent English (written and spoken) with exceptional communication skills.
- Deep understanding of API documentation, RESTful APIs, and front-end development concepts.
- Hands-on experience with documentation succ as CMS platforms like Readme, Markdown, Confluence, or Git-based workflows as well as testing tools like Swagger, Postman.
- Ability to translate complex technical concepts into clear, structured, and user-friendly content.
- Strong analytical skills to identify gaps and improve documentation usability.
- Excellent project management skills, with the ability to manage multiple projects in a fast-paced environment.
- Self-motivated and proactive, with the ability to manage multiple projects in a fast-paced environment
- Familiarity with content automation tools and documentation frameworks.
Nice to Have:
- Experience working with Retail Media or Advertising Technology platforms.
- Knowledge of technical SEO and content strategy for developer-facing documentation.
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.
At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.
Why Join Us:
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.
