Job ID: r21107
What You'll Do:
We are seeking a Senior Customer Insights Partner – Lead to strengthen our South APAC Performance Solutions AX team, with a primary focus on India and Southeast Asia.
This is an individual contributor role designed for an expert analyst who also acts as a functional lead: combining advanced hands-on analytics with responsibilities in guiding best practices, driving operational excellence and representing the team on complex or cross-market initiatives.
The role is ideal for someone who enjoys deep analytical work while also stepping up as a reference point for expertise, mentorship and coordination within the team.
- Perform advanced analysis of campaign performance, detecting root causes of issues and proposing actionable solutions.
- Build optimisation scenarios and deliver data-driven recommendations to commercial teams and clients.
- Partner closely with commercial and technical stakeholders to shape client strategies and long-term outcomes.
- Understand client needs and challenges. Explored innovative and concrete ideas that address these challenges and deliver value for the future growth
- Use SQL, Python, Tableau and AI-assisted tooling to design sophisticated analyses, automation and scalable solutions.
- Support the Senior Manager by acting as the main contact point for complex or cross-market requests.
- Own and oversee functional aspects of team operations such as workflow monitoring, queue management and the enforcement of best practices.
- Represent the team in cross-functional or senior stakeholder forums, ensuring visibility and alignment.
- Provide mentorship, guidance and knowledge-sharing to junior analysts and new members, raising the overall expertise of the team.
- Drive local rollouts of new tools, processes, and products, adapting them to SAPAC market needs.
- Identify product gaps and provide structured, solution-oriented feedback to product and technical teams.
This is not a people management role, but a senior expert position where you will lead through expertise, influence and ownership of functional responsibilities.
Who You Are:
- Experience: 6-12 years in analytics, consulting or performance marketing, ideally with client-facing exposure and peer mentorship responsibilities.
- Academic background: Bachelor’s degree or higher (Master’s degree or above preferred) in Statistics, Data Science, Applied Mathematics, Operations Research, Industrial Engineering, Computer Science, Data Analytics, or a related quantitative field
- Analytics & Technical skills: Advanced SQL and Python required; Tableau, Hadoop/Hive/Vertica are a plus.
- Hands-on use of AI tools to write code, build analysis and automate workflows is required, beyond chat and summarisation.
- Business skills: Strong client orientation, ability to translate technical findings into business recommendations and confidence in engaging with senior stakeholders.
- Leadership qualities: You demonstrate ownership, influence and the ability to guide others acting as a senior reference for the team and a trusted partner to the Senior Manager.
- Personality: Independent, adaptable, collaborative, and comfortable working across diverse markets.
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
