Skip to main content
a blue square with white lines

Salesforce Delivery Manager

    • Gurgaon, India
  • Internal IT
  • Permanent - Full Time

Salesforce Delivery Manager

Apply Now
Share

Job ID: r20257

What You'll Do:

Criteo Internal IT is looking for an Agile Squad Team Lead to manage and grow Salesforce delivery teams based in India.
This role is primarily focused on people leadership, team development, and partner management, within a global Agile organization led from France.
You will be accountable for building strong, autonomous & self organized teams, ensuring the right staffing and skills are in place, and acting as a key point of contact between India-based teams, external partners, and the global product organization.


People Management & Team Leadership
• Lead, coach, and support Salesforce engineers and QA profiles within Agile squads
• Own career management activities: onboarding, performance feedback, development plans, and skill progression
• Foster a collaborative, inclusive, and high-performance team culture
• Ensure team engagement, stability, and retention in a competitive local market


Staffing & Sourcing
• Contribute actively to sourcing and hiring of new team members in collaboration with HR and the IIT Director
• Participate in interviews and assess both technical potential and behavioral fit
• Support workforce planning and anticipate staffing needs in line with roadmap evolution


Partner & Offshore Management
• Act as the primary point of contact for offshore delivery partners in India and Poland
• Ensure clear expectations, roles, and ways of working with partners
• Drive assertive communication and escalation when quality, staffing, or engagement issues arise
• Contribute to continuous improvement of the partner model


Collaboration in a Global Agile Organization
• Work closely with Product Owners, Scrum Masters, and • Tech Leads based in France
• Ensure alignment on ways of working, team organization, and Agile standards
• Provide regular visibility on team health, staffing, and people-related risks

Who You Are:

You are a hands-on, people-oriented leader who enjoys growing and enabling engineering teams
You are comfortable operating with a high level of autonomy and ownership

You demonstrate assertiveness and professionalism when interacting with external partners
You are pragmatic, structured, and solution-oriented
You thrive in international environments and cross-cultural collaboration

And last but not least, you enjoy building strong teams and seeing people succeed

Experience:

  • 8–12 years of experience in IT environments, with demonstrated people management responsibilities

  • Proven experience managing engineers and/or QA profiles in Agile team setups

  • Experience working with offshore or external delivery partners is a strong plus

  • Prior exposure to Salesforce platforms is highly valued (technical depth not mandatory)


Skills & Background

  • Strong understanding of Agile ways of working (Scrum, Kanban, squad-based organizations)

  • Solid experience in managing IT careers and team development

  • Excellent communication skills in an international, English-speaking environment

  • Ability to work independently with limited day-to-day supervision

  • Experience in global organizations or captive centers is a strong advantage

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!!

Ways of Working

Trust and flexibility are at our core, so is the power of being together. Our hybrid model blends empowerment with shared in-person experiences, making space for both. We believe this is the most valuable way to foster collaboration in a way that helps us grow, together.

View more

Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

View more

Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

View more
a man wearing a hat

Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Our culture
a group of women smiling

Meet our Criteos in India!

Are you willing to join an energetic, enthusiastic, and friendly team of experts in exotic and vibrant India? As one of the top talent hubs in the world, India is becoming a favorite location for tech and e-commerce giants to establish their operations. Located in the heart of Gurugram, the bustling business center of the country, our team has recently doubled and is constantly growing. If you feel ready to revolutionize the digital advertising industry, start your journey at Criteo India! 

Find out more

The Future is Yours.

Search jobs