Account Coordinator, Agency LATAM

Job ID: r20598

What You'll Do:

As an Account Coordinator you will ensure operational excellence and strong campaign performance by working closely with the Account Strategist.

• Support the operational management of a portfolio of strategic agencies in the Brazilian market, working closely with an Account Strategist.

  • Ensure the execution and monitoring of all campaign-related operational activities, including campaign setup, tracking implementation, creative implementation, optimizations, performance monitoring, and other tasks required to ensure campaigns are delivered effectively and efficiently.

  • Closely monitor campaign performance, recommending strategic optimizations and identifying opportunities for growth, expansion, and performance maximization.

  • Manage multiple requests and priorities simultaneously, ensuring all tasks are handled with strong organization, agility, and attention to detail.

  • Act as a key liaison between agencies and internal teams, coordinating requests with Technical Solutions, Creative, AX, and Finance teams, including ticket creation, documentation, follow-up, until the resolution.

  • Conduct initial troubleshooting of operational and performance-related issues by investigating root causes, gathering relevant information, and supporting basic analyses that contribute to campaign recommendations and improvements.

  • Maintain clear, organized, and professional communication with clients and internal stakeholders, ensuring visibility into project status, open items, risks, and next steps.

  • Participate in client-facing communications, including meetings, performance reviews, status calls, and presentations.

  • Maintain accurate and up-to-date records in Salesforce, ensuring all opportunities, and account information are properly documented.

Who You Are:

• Fluent in Portuguese with strong written and verbal communication skills in English; Spanish is a plus.
• Highly organized and detail-oriented.
• Strong execution skills, with the ability to manage multiple priorities, adapt quickly to changing circumstances, and deliver high-quality work in a fast-paced environment.
• Strong analytical mindset, with the ability to interpret data and translate insights into actionable recommendations.
• Demonstrates a strong sense of ownership and accountability, taking responsibility for tasks and following them through to completion.
• Ability to communicate and collaborate effectively with both internal and external stakeholders.
• Proactive, and quick to learn, with a genuine interest in understanding both the “how” and the “why” .
• Basic proficiency in Excel, including simple formulas, data organization, and basic data analysis.
• Previous experience in digital advertising, online media, ad-tech, or campaign management is considered a plus.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer: