Job ID: r20608
What You'll Do:
We are looking for a structured, proactive, and analytical professional to support the evolution of our global People Operations function.
In this role, you will help strengthen key People Operations processes through governance, documentation, use of data, and continuous improvement in a global environment. You will work in close alignment with the Global Sr. Manager of People Operations to ensure priorities are executed consistently.
This role does not require deep HR expertise. We are looking for a self-starter with strong operational thinking, problem-solving, and process design, and solid delivery discipline.
What You’ll Do
Process, Governance & Knowledge Management
- Review key People Operations processes for clarity, scalability, and consistent application. Lead or co-lead scoped improvements, in partnership with senior team members, when gaps or inefficiencies are identified.
- Drive adoption of updated processes through documentation, guidance, and coordinated execution.
- Run periodic quality checks to confirm adherence and surface issues early.
- Keep knowledge bases current as per agreed standards by coordinating with local owners.
- Act as a functional co-owner of the knowledge base structure, with a focus on quality, consistency, and usability.
Tools & Automation
- Partner with tool owners and cross‑functional teams on automation initiatives.
- Translate process and operational needs into structured requirements for tooling or workflow improvements.
- Support the delivery of automation-enabled improvements that reduce manual work and increase efficiency.
- Test and provide input on automation or AI‑driven solutions to improve how the team works.
- Support change and enablement activities (training, guideline articles, communications) linked to new or updated tools and automated processes.
Reporting & Data Support
- Maintain and improve operational datasets, dashboards, and reports that support visibility and decision‑making.
- Analyze process and operational data to identify trends, gaps, and improvement opportunities.
- Identify and flag data quality issues, coordinating with relevant teams to support resolution.
- Support alignment on data definitions and reporting standards across systems.
Who You Are:
- 2-4 years of experience in Operations, Project Management (focused on systems and processes), or HR Operations.
- Strong interest in processes, organization, and operational efficiency.
- Experience with documentation, process improvement, or program support.
- Comfortable working with data (Excel, basic reporting, dashboards).
- Able to operate in environments where not everything is fully defined: you ask the right questions, challenge assumptions, and build clarity.
- Strong communication skills, with the ability to collaborate effectively with stakeholders across teams.
- Structured, detail-oriented, and proactive, with a strong sense of ownership.
- Curious and solution-oriented, with a keen interest in how tools, automation, and AI can improve the way we work.
- Fluent in English.
What Success Looks Like
- Scoped process improvements are delivered reliably.
- Key People Operations processes are clearly documented and consistently applied at scale.
- Data and reporting are structured, accurate, and actionable.
- Knowledge resources are current, accessible, and widely adopted.
Why Join Us
This newly created role offers a hands-on opportunity to turn operational needs into concrete improvements.
You will gain exposure to governance, automation, and cross-functional operations, while developing strong delivery, analytical, and stakeholder management skills in a global environment.
This role is ideal for someone curious, proactive, and eager to learn, with a practical, solutions‑oriented mindset.
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
