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Senior Product Specialist

  • Hybrid -
    • New York, United States of America
  • Client Services
  • Permanent - Full Time

Senior Product Specialist

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Job ID: r20677

What You'll Do:

As a Senior Product Specialist within the Go-To-Market Performance Media organization, you will play a critical role in driving success for complex product solutions, with a focus on social media, as part of the Seller Success team. Your mission is to accelerate growth for both new and existing businesses by partnering with Sales and Account Strategists to up-sell and cross-sell to large advertisers, building bridges with agency and social platform teams, and bringing scalable enablement to the broader client base.


By empowering sellers / account strategists with product expertise and tactical enablement, this role will: Drive product adoption and revenue growth for strategic advertisers, with a focus on social. Boost seller confidence & performance by simplifying complex solutions into actionable strategies. Enhance client satisfaction and outcomes by aligning product capabilities with advertiser needs. Strengthen cross-functional collaboration.

  • Drive Product Adoption & Revenue: Collaborate with sales teams to boost adoption and revenue in key segments, with a focus on Criteo’s social offering (Meta, TikTok, etc.), by implementing strategic upselling and cross-selling efforts. This includes direct client engagement, customizing presentations and messaging, sharing product expertise to close knowledge gaps, matching customer needs with appropriate use cases, and connecting with relevant product and internal stakeholders.
  • Build Bridges: Engage directly with advertiser and agency media and social teams to establish Criteo as a trusted partner- your ability to navigate and influence those relationships is core to this role.
  • Drive Sales Excellence: Provide focused enablement for priority sellers, support scalable regional playbooks, and host office hours.
  • Simplify Complexity: Help sellers bridge knowledge gaps by translating advanced product solutions into clear, actionable strategies for clients.
  • Collaborate Cross-Functionally: Partner effectively with Product, Marketing, and GTM teams to offer constructive feedback, facilitate product testing initiatives, and drive ongoing improvement. Additionally, conduct client segmentation and prioritization to optimize specialist support.

Who You Are:

  • Demonstrated success in client-facing positions within Sales, Sales Enablement, Account Management, or related roles at enterprise-level advertisers, agencies, or social media companies (e.g., Meta). Experience with XL/Whale client engagement is preferred.
  • Deep knowledge of the paid social ecosystem – value proposition, KPIs, campaign mechanics, audience strategies, measurement frameworks, and the agency buying model across the funnel.
  • Advanced understanding of the broader digital advertising ecosystem, with the ability to connect social solutions to full-funnel performance strategies.
  • Proactive approach to identifying opportunities and solving problems
  • Strong stakeholder management, and persuasive communication skills -comfortable presenting to C-level clients and agency leads.
  • Entrepreneurial mindset with a track record of bringing new advertising products to market in fast-moving, cross-functional environments.
  • Challenger Mindset, demonstrates a consultative, insight-led approach to selling -able to challenge assumptions, reframe how customers think about their problems, and build a compelling case for change.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.

The US base salary pay range for this position per year is:

$147,900 - $180,700

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!!

Ways of Working

Trust and flexibility are at our core, so is the power of being together. Our hybrid model blends empowerment with shared in-person experiences, making space for both. We believe this is the most valuable way to foster collaboration in a way that helps us grow, together.

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Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

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Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

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Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Our culture
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Meet our Criteos in the USA!

We have sustainably expanded our presence in the US over the years, with multiple offices across the country, including New York, Boston, and Ann Arbor. Our network there has allowed us to diversify our areas of expertise and career opportunities. From software engineering to data science, marketing, or sales positions, we will find the right match for you!

Find out more

The Future is Yours.

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