Job ID: r20825
What You'll Do:
As a Senior Technical Account Manager, you will own the technical success of strategic publisher partners on the Commerce Grid platform. You will act as a trusted technical advisor, driving high‑quality integrations, platform performance, and long‑term monetization outcomes.
You’ll bridge the gap between Media owners, Client Services, Analytics, and Product, taking ownership of complex technical issues, confidently leading technical discussions with clients, and proactively improving processes, tooling, and performance.
Key responsibilities:
· Own the end‑to‑end technical relationship for a portfolio of strategic media owners
· Understand business KPIs of the client portfolio and translate them into technical optimizations to improve performance and drive revenue growth.
· Lead complex integrations and optimizations across the ad tech ecosystem (GAM, Header Bidding, SDKs, Prebid, SSPs)
· Act as the primary technical lead on client calls, owning technical discussions, troubleshooting reviews, and optimization proposals
· Clearly explain technical concepts, tradeoffs, and recommendations to both technical and non‑technical stakeholders
· Serve as the escalation owner for high‑severity technical issues
· Proactively monitor trading and performance metrics to identify risks and optimization opportunities
· Drive measurable improvements in yield, performance, and integration stability
· Partner with Analytics to build and refine tools, dashboards, and optimization processes
· Translate client needs into clear technical requirements, collaborating with Product & Engineering to influence solutions and roadmap priorities
· Produce, maintain, and set standards for technical documentation and best practices
· Mentor junior team members and act as a subject‑matter expert within Yield Operations
· Stay ahead of industry, privacy, and ecosystem changes, incorporating insights into platform, tooling, and process improvements
Who You Are:
- Deep hands‑on experience in the AdTech ecosystem (GAM, Header Bidding, Prebid, SDKs, openRTB, SSPs/DSPs)
- Proven ability to own enterprise‑scale publisher architectures and complex integrations
- Strong understanding of auction dynamics, yield optimization, and troubleshooting
- Advanced analytical skills with SQL and log‑level data analysis
- Working knowledge of JavaScript; Python experience preferred
- Comfortable owning live technical conversations with clients, including incident reviews and strategic planning discussions
- Able to translate complex technical details into clear, actionable guidance tailored to the audience
- Strong presentation, written, and verbal communication skills. Fluent written and speaking English is mandatory as this role is client-facing with US clients.
- Highly detail oriented, structured, and proactive problem solver
- Able to operate with high autonomy and sound technical judgment
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!
Who We Are:
We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
