Skip to main content

Technical Account Manager - Programmatic

    • Sao Paulo, Brazil
  • Client Services
  • Permanent - Full Time

Technical Account Manager - Programmatic

Apply Now
Share

Job ID: r20827

What You'll Do:

The Programmatic TAM is responsible for the day-to-day execution of programmatic advertising operations within the Curation part of the Criteo Commerce Grid platform. The role ensures smooth delivery and optimization of deal-based campaigns (PMP, PG), focusing on high-quality execution, proactive troubleshooting, and consistent support to commercial and product stakeholders. The role is critical for revenue delivery and client satisfaction by maintaining reliable, scalable operational workflows around Curation.

Key Responsibilities:

· Execute day-to-day programmatic tasks, including deal creation, targeting configuration, inventory and audience selection, and QA across major DSPs (e.g., DV360, The Trade Desk, Amazon).

· Monitor delivery, pacing, and performance of deal-based campaigns, ensuring they hit KPIs and contractual commitments.

· Perform first-line troubleshooting for issues such as under-delivery, discrepancies and targeting misconfigurations.

· Analyze pacing curves, CPMs, CTR, CPA/ROAS and other core performance metrics to identify optimization levers at deal level.

· Work closely with Analytics, Client Services and Product teams to translate client needs into appropriate programmatic setups and strategies.

· Provide clear, structured feedback to Product and Engineering on issues, feature gaps, and opportunities for workflow improvements.

· Follow and help refine standard operating procedures for deal setup, QA, troubleshooting, and reporting.

· Identify recurring operational pain points and propose relevant improvements (checklists, templates, automation ideas, documentation updates).

· Ensure accurate documentation of deal setups, known issues, troubleshooting steps, and learnings to enable repeatability and scalability.

· Contribute to testing and rollout of new features and tools related to programmatic operations and Curation.

Who You Are:

· Bachelor's degree in Marketing, IT, Business, or related fields.

· 3+ years of experience in programmatic advertising, ad operations, or media trading, ideally with hands-on deals and campaign management.

· Proven experience with programmatic deal types (PMP, PG) and audience-based buying.

· Experience working with major DSPs (e.g., DV360, The Trade Desk, Yahoo, Amazon etc).

· Solid understanding of programmatic ecosystem concepts: auctions, inventory, audiences, frequency, bid and win rates, viewability, brand safety, etc.

· Strong analytical skills with the ability to interpret performance data (CPM, CTR, CPA, ROAS, win rates, supply mix) and propose clear optimization actions.

· Knowledge of SQL and Python or similar as an advantage (for debugging, reporting, or automation use cases).

· Strong communication and collaboration skills; able to work with commercial, product, and technical teams.

· Ability to manage multiple deals/tasks in parallel in a fast-paced environment and to prioritize based on impact and urgency.

· Comfortable exploring and using AI tools to streamline workflows and enhance productivity.

Strong verbal and written English.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.

At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.

We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.

What We Offer:

🏢 Ways of working – Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us – Learning, mentorship & career development programs.
💪 Your wellbeing matters – Health benefits, wellness perks & mental health support.
🤝 A team that cares – Diverse, inclusive, and globally connected.
💸 Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.

Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.

Perks & Benefits for all Criteos.

Happy people make healthy teams, so we value employee well-being above all else. Discover the perks & benefits we offer all our Criteos!!

Ways of Working

Trust and flexibility are at our core, so is the power of being together. Our hybrid model blends empowerment with shared in-person experiences, making space for both. We believe this is the most valuable way to foster collaboration in a way that helps us grow, together.

View more

Learning & Career Development

As your skills multiply, opportunities do too. So, we care to help you nurture your potential, identify new goals, and define what you want out of your career. Discover how we have diversified our learning resources and training catalog for you to shape greater opportunities. You care for your career growth, and we do too.

View more

Corporate Social Responsibility

We care to build an open future for our community and beyond. Discover how our people fuel our Corporate Social Responsibility from the bottom up, embracing but also embodying and promoting values of diversity, equity, and inclusion through everything they do. Together, we strive to build a future that truly includes everyone.

View more
a man wearing a hat

Great people shape greater opportunities.

At Criteo, we believe great people and reliable products are essential to build an open future for all.
Everything you need to know about our culture, vision, values, and how we live them with people, both in and out of Criteo, is in our Culture Book. Discover who we are, what we do, and how we act as a company and as Criteos!
Our culture
a backpack on a wood floor

Meet our Criteos in Brazil!

Considering the business center of South America, São Paulo hosts our Criteo office in Brazil. We manage all business activities in the countries of LATAM, like Argentina, Peru, Colombia, and Mexico, from a collaborative and family-like coworking hub.

Find out more

The Future is Yours.

Search jobs